Your Privacy: Our Commitment to Trust and Transparency
At TideStone Outfitters, we believe your privacy matters as much as your next big catch. We are committed to protecting your personal information with transparent practices, secure systems, and respect for your privacy choices. This policy outlines how we collect, use, and safeguard your data, ensuring your peace of mind when you engage with us, whether in-store or online.
This policy is effective as of October 26, 2023 and will be updated as needed. We encourage you to review it periodically.
Questions? Contact Our Privacy Officer
Information Collection & Usage
TideStone Outfitters collects necessary information to provide you with exceptional service, personalize your experience, and improve our offerings. We ensure all data collection is transparent and used only for stated purposes.
Personal Information
When you make a purchase, create an account, book a guided tour, or sign up for our newsletter, we collect information such as your name, contact details (email, phone, address), and payment information. This is used to process transactions, fulfill orders, communicate updates, and provide customer support.
Website & Analytics Data
We use common web technologies like cookies and analytics tools (e.g., Google Analytics) to understand how visitors interact with our website. This includes IP addresses, browser types, referral sources, and pages viewed. This data helps us improve site functionality, tailor relevant content, and enhance your browsing experience. This information is anonymized where possible.
Purchase & Preference History
To recommend products and services truly relevant to your fishing style and preferences, we may analyze your purchase history and browsing patterns. This helps us offer personalized promotions and improve our product selection. You always have the option to manage your marketing communication preferences.
Marketing Communications
With your explicit consent, we may send you newsletters, promotional offers, and updates on new products or guided tour availability. We respect your choices, and you can easily opt-out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.
Data Security & Protection
Your trust is paramount. TideStone Outfitters employs robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Encryption & Technical Safeguards
We utilize SSL/TLS encryption for all data transmissions on our website, ensuring your information is secured during transit. Our systems are routinely updated and monitored for vulnerabilities.
Secure Payment Processing
All payment transactions are processed through PCI DSS compliant third-party payment gateways. We do not store your full credit card details on our servers.
Access Control & Employee Training
Access to personal information is restricted to authorized personnel who require it for their duties. All employees receive regular training on data privacy and security best practices.
Your Privacy Rights & Controls
You have significant control over your personal information. TideStone Outfitters is committed to facilitating your rights regarding your data.
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Right to Access & Correct
You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies. Please contact us to initiate this process.
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Right to Deletion & Portability
In certain circumstances, you may request the deletion of your personal data or the transfer of your data to another service provider. We will comply with such requests in accordance with applicable laws.
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Marketing Communication Preferences
You can manage your email marketing preferences at any time by clicking the "unsubscribe" link in our emails, or by managing your account settings if you have one.
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Cookie Controls
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may impact your experience on our site.
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Complaint Procedures
If you have concerns about our privacy practices, please contact us first. We are committed to resolving any issues promptly and fairly. You also have the right to lodge a complaint with a supervisory authority.
Have Privacy Questions or Concerns?
Our team is here to assist you. If you have any questions about this Privacy Policy or our data practices, please don't hesitate to reach out.
Email: info@tidestoneoutfitters.com
Phone: (416) 555-0198